🔄 Return, Refund & Cancellation Policy

At One Uniq Adda, we strive to offer a fair and transparent shopping experience. Please review the policies below before placing an order.

❌ Cancellation Policy

• Orders can be cancelled only before dispatch/shipment.
• Once an order has been shipped, it cannot be cancelled through the website.

🔁 Return Policy

• Returns and exchanges are applicable only on select products.
• Product-specific return eligibility and conditions are mentioned on individual product pages.
• For most eligible products, the return window is 3 days from the date of delivery.
• Return policies are subject to change without prior notice.
• If pickup service is not available at your location, the product must be self-shipped to our office address.
• Return or exchange charges may apply depending on the product and location.

💰 Refund Policy

• Refunds are processed only after the returned product has been received and inspected.
• If the return meets our policy conditions, the refund will be initiated.
• Refunds are typically processed within 5–7 business days after approval.
• Refunds will be credited to the original mode of payment used at the time of purchase.
• Shipping charges, if any, are non-refundable, unless the return is due to a damaged or incorrect product.
• Refunds will not be issued for products that fail quality checks or do not meet return criteria.

⚠️ Important Notes for Returns & Refunds

• Products must be unused, unwashed, and in resalable condition.
• Original packaging, tags, manuals, and accessories must be intact.
• Customized or personalized products are not eligible for return or refund.
• Requests raised after the return period mentioned on the product page will not be accepted.

📞 Need Help?

For return, refund, or cancellation assistance, please contact our customer support team via the details provided on the website.